Про результати розгляду звернень громадян, доступу до публічної інформації, організації роботи Центрів обслуговування платників податків Дніпропетровської області

В інформаційному агентстві "МОСТ-Днепр" відбулася прес-конференція начальника управління обслуговування платників  Головного управління ДПС у Дніпропетровській області  Алли Свірської на тему: «Про результати розгляду звернень громадян, доступу до публічної інформації, організації роботи Центрів обслуговування платників податків Дніпропетровської області».

За її словами, з початку 2019 року до Головного управління надійшло 273 письмових звернення громадян, з них 273 заяви. За відповідний період 2018 року – 411 звернень.

За змістом найбільша кількість звернень стосувалась:

- контрольно-перевірочної роботи;

- інформування про ухилення від сплати податків;

- консультація з питань податкового законодавства.

До органів ДПС у Дніпропетровській області протягом січня – серпня 2019 року надійшло 13 колективних звернень, повторних звернень не надходило.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             За 8 місяців поточного року керівництвом ГУ ДПС було проведено 11 особистих прийомів.

Протягом січня – серпня 2019 року  ГУ ДПС розглянуто 189 письмових запитів на публічну інформацію. Всі запити виконані в термін, встановлений законодавством.

З метою уникнення корупційної складової  та для забезпечення зручності    платників податків, податковою службою розроблено з використанням сучасних Web-технологій  та введено в дію електронний сервіс  «Електронний кабінет платника» (cabinet.sfs.gov.ua).

Перевагами його використання  є загальнодоступність, значна економія часу та можливість отримувати необхідну інформацію у будь-який час.

 У Дніпропетровської області, станом на 01.09.2019 року  функціонують 36 Центрів обслуговування платників. Діяльність ЦОП забезпечують 195 працівників структурних підрозділів. ЦОП забезпечується надання 31 адміністративної послуги, 18 з яких надаються безкоштовно.

У січні – серпні 2019 року центрами обслуговування платників Дніпропетровської області опрацьовано 205765 звернень у сфері надання адміністративних та інших послуг. Платникам податків надано 203643 адміністративних послуги.

В середньому щомісяця центрами обслуговування платників Дніпропетровської області надається майже 23945 адміністративних та інших послуг.

«У приміщенні кожного Центру обслуговування платники податків можуть отримати широкий спектр послуг: інформаційних, консультативних та адміністративних.

Для зручності відвідувачів, кожний Центр обслуговування платників обладнано безкоштовним доступом до мережі Інтеренет, працює комп’ютер з якого можна надати електронну звітність або опрацювати необхідні документи», - зауважила Алла Свирська.